Annual Conference Sessions 2016

Check out some of our presentations from our 2016 Annual Conference!

Keynote Session: Now and Beyond: Focusing on Students to Advance Educational Opportunities, Jermaine Williams

Annual Meeting AACRAO Update, Meredith Braz

Session Date/Day Time Session Code Session Title Session Description
9:00 – 10:00 am 1A Travel Smarter, From Planning to Perks This session will provide strategies and tools to help admissions professionals plan recruitment travel and maximize their time on the road.
1B Supporting the Dreamers: The lives of “Undocumented” Students on Campus Undocumented Students are immigrants who entered the United States without inspection or overstayed their visas and are present in the United States with or without their parents. They face unique legal uncertainties and limitations within the U.S. educational system. This subject will be covered from Admissions & Financial Aid, Student Life,  Legal Issues & Concerns and Student Group perspectives by the presenters.
1C Tracking 6 Year Graduation Rates For many institutions, the number of traditional first-time, full-time undergraduate student may be decreasing. Nevertheless, the success of this group of students in particular determines an institution’s 6-year graduation rates, which are vital for accreditation and reputation of an institution. What role should a Registrar’s office play in increasing this rate? Are there ethical issues to consider when focusing on the retention and graduation rate of a particular group of students when there may be other students in greater need of our attention and services?
1D Leveraging LinkedIn for Career Success Back by popular Demand! LinkedIn is the world’s largest professional networking platform and a powerful resource for employers and professionals. This session will help you learn to create a powerful LinkedIn profile that will best represent your skills and experiences. We will also look at how to effectively leverage the site’s many features to maximize your networking opportunities, conduct research, stay current on industry trends, and benefit your career management strategy.
1E Got Transfer, Want Transfer, NEED Transfer?! TES® is a database that contains over 96,000 college catalogs and over 81 Million course descriptions. Whether you’re looking up course descriptions or utilizing tools like the Evaluation Workflow Tracker and customizable Public View, TES can increase your efficiency in defining transfer course equivalencies. In addition, Transferology™ is national network that provides institutions of higher education with a simple way to promote transfer and recruit more students. With the push of a button, over 500,000 potential transfer students have looked to Transferology to see a list of possible schools that will accept their previously taken courses, standardized tests, and military training. Is your institution looking for a better way to attract transfer students? These tools can help like nothing else in the marketplace.
10:30 –
12:30 pm
2A What’s the Deal with Gender Pronouns, Markers, and Chosen Names As offices that collect and store student information, registrars and admissions offices play a vital role in creating an inclusive campus environment. Offering students the ability to record preferred names and gender pronouns ensures that our constituents will be able to live authentically. This session will explain the rationale for expanding this service on your campus as well as provide practical considerations for implementation. Join the discussion to learn from your colleagues about best practices and avoiding potential snags. Following up on our session last year, we will talk about lessons learned, focus on staff training and customer service considerations, and changing guidelines from the federal government.
2B Enrollment Management and Budget:  A Critical Partnership Admissions and Enrollment Management professionals play a key role of critical importance in their institution’s overall financial condition from the finance perspective.  From the finance perspective, this session will speak to the impact of meeting and not meeting enrollment goals has on the institutional financial budget model.  Topics, metrics and strategies that will be covered include:  net tuition revenue, tuition discounting, financial aid leveraging, predictive modeling, and tuition pricing.
2C The Good, the Bad and the Ugly:  Lessons Learned in Implementing the One-Stop Shop This panel will discuss our collective experiences in developing and implementing and working with one-stop shops at Salem State University, the Graduate School at UMass Amherst and Sage Colleges.  Learn what we did, how we did it and what we wish we had done better.
2D Supporting Student Veterans and Certifying Officials Is your institution doing all it can to support student veterans? Feeling lost in a forest of federal regulations? This session will provide an overview of the compliance framework affecting student veterans and institutions, and offer guidance on what registrars and admissions offices are required to do to support veterans and to receive tuition assistance. How should registrars train staff to be certifying officials for veteran benefits? Learn about training opportunities and hear about typical traps and blind spots to avoid.
2E CourseLeaf from Leepfrog – 1st hour – Customer Panel 2nd hour- Class Scheduling Struggles? Attention department schedulers, Registrars, and IT. If your section scheduling process lacks online efficiency and data validation, transparency between related departments such as math and science, historical data for decision making for classes offered every other term, the ability to uphold scheduling policies such as prime time utilization, or automatically updating the SIS with accurate section data, please join our session to learn more about how CourseLeaf Section Scheduler (CLSS) can help your institution.
2:15 –
3:15 pm
3A Transformational Leadership & Creating Impact James McGregor Burns introduced the concept of transformational leadership in his book, “Leadership” and others have expanded the idea.  What does this mean for Registrar’s as managers as well as leaders on their campuses?  This session will offer some insights and provide open discussion of what it means to be a transformational leader.  Seasoned Registrars are encouraged to come share their stories and new Registrars may find this useful as they begin their careers
3B How to Lead and Delegate Do you feel you are working much harder than your team, have more on your plate,  and have no time?  It may not mean your job is too big, it may mean you are not letting go and allowing others on your team to take on more responsibility.  Learn how to delegate appropriate tasks to your team while also ensuring the work gets done by utilizing effective supervision.  You may also get some tips on how to delegate upwards to your manager.  A win-win all around.
3C How Springfield College took charge of their Catalog — and you can too! Feeling the pressure of yet another catalog revision cycle? No more! In this session Keith Ingalls from Springfield College will share how they build, organize, and publish interactive course information in real time, while maintaining a comprehensive audit trail of every decision. See how they have turned their catalog into a user friendly interactive e-catalog allowing students to easily search, save and share courses and programs. Save your staff time, your institution money, and yourself aggravation — discover a better way.
3D Document Imaging and Workflow: A Student Service Solution Nearly everyone has had the dreaded experience of telling a student that their form was lost and that they needed to resubmit it, right? Well that’s not the case anymore! Learn how one institution developed a scanning solution for their one stop shop to solve the missing document dilemma. Salem State University’s one stop collects paper documents for the registrar, student accounts and financial aid offices for a campus of about 10,000 students. This solution has been found to improve student service, reduce processing time, initiate automated workflow and redefine roles and responsibilities. We’ll also introduce how the scalability of this solution can span across your institution and make it feasible for offices to process shared documents.
3E Extending the Credential; Empowering the Learner At its core, Parchment believes that credentials matter. To senders, issuing credentials is their mission and charter. To receivers, in order to evaluate and provide entry to the next opportunity. And to students, who seek to better their life and circumstance through education.  Parchment’s platform empowers both administrators and learners. Come learn about the future of eTranscript and credential management including features such as mobile support, automation without IT involvement, and ordering and fulfillment for eDiplomas and other official documents.
3:45 –
4:45 pm
4A Compliance: It’s Everyone’s Job In order to participate in any Title IV program a school must demonstrate that it is administratively capable of managing its basic operations.  Since Title IV funds are provided to the school, managing the program properly is a school-wide responsibility.  Therefore, all offices at a school must work together to ensure successful program management.  In this session we will look at the offices who must share the responsibility for managing the program, the responsibilities usually assigned to each office, and tips on how to develop effective collaboration and communication between them.
4B Managing the Study Abroad Process in the Registrar’s Office Registrar’s Offices play a central role in the study abroad process at their institutions. Learn about this process and practices from a large private institution, where the Registrar’s Office acts as a critical partner in the assessment, registration, and award of credit process. The presenters will provide an overview of this process from the moment a student walks in the Study Abroad Office until credit is earned and awarded.
4C An Exception to Every Rule Come learn how the Registrar’s Office at a small, liberal arts institution paved the way for the implementation of Major/Minor auditing through Degree Works despite data quirks, program limitations, and personnel changes. We’ll discuss lessons learned from meetings with departmental representatives, working with Ellucian, taking Scribe to a whole new level, and assembling training materials for faculty, staff, and students.
4D Threat Assessment on Campus In the fall of 2012 Harvard University created the Behavioral Assessment and Consultation Team (BACT) to handle disruptive, disturbing or threatening behaviors that could affect the campus.  The team serves as a multidisciplinary resource to provide University officials and others with expertise and counsel when confronted with a situation that presents a risk to the safety of the campus.  BACT is an interdisciplinary team consisting of subject matter experts from law enforcement, mental health services, academic services, human resources, student affairs, employee assistance, and legal counsel. The presenter will provide an overview of the team, how it operates, and provide highlights of the cases it has worked since its creation.
4E Enhance Student Scheduling: Why Finding the Perfect Schedule is a Necessity, Not A Luxury With work, sports, family, a commute and up to 5 courses, students are juggling many responsibilities and creating a class schedule can be extremely challenging.  See how College Scheduler replaces this frustrating process by automatically generating conflict-free schedules that maximize credit hours, while accommodating life’s obligations. Discover how over 200 institutions are improving persistence and on-time degree completion by empowering students to easily find ideal schedules. Enhance registration services by leveraging rich administrative functionality that optimizes advising services, the master schedule, and course fill rates.
9:15 –
10:15 am
5A Summer Institute in Review This session will provide an opportunity for the Summer Workshop attendees to continue the discussion and for those who missed it this summer to get involved, too! In this session we will review how to get organized, and STAY organized, at home and at work, how to get the most out of time spent with your coworkers/employees, take back your day and accomplish what really needs to get done, stop putting out fires and start making progress on the big projects, & how to leave work on time and achieve a better life balance.
5B Online Learning and the Registrar’s Office Online learning has evolved significantly in recent years as an avenue for students of many backgrounds to achieve academic success. What are the implications for Registrar’s Offices that support online education? What does this signal for our profession? What lessons have been learned by institutions leading in this field? What tools do you use to support and interact with students?
5C Registrar and Academic Advising Offices: Navigating Interdepartmental Collaboration The work of Registrar and Academic Advising Offices is often intertwined and requires interdepartmental collaboration on many processes, functions and initiatives. Depending on the structure of each office and the institution as a whole, delegation of duties and resources can be difficult to determine and vary over time. A discussion of navigating these dynamics, establishing effective collaboration and challenges/solutions will be discussed. Areas of focus will be on graduation review/clearing, orientation, and academic standing procedures.
5D Understanding Essentials of International Credential Evaluation Foreign credential evaluation represents a challenge for colleges and universities that work with international students. Registrar’s Offices can better assist international students when they have a fundamental knowledge of their country’s education system and use essential resources. Presenters will describe international credential analysis process and procedures and provide basic methodology tools for an effective evaluation process.
5E Persistence and graduation: First-generation low-socioeconomic status students crossing the finish line Shared experiences of academically successful first-generation, low-socioeconomic college students were examined using narrative inquiry.  All participants were single females. All participants attended college immediately after high school but dropped out. They all returned and became the first in their family to complete a college degree. One was traditional age while all other study participants were single mothers over the age of thirty with two or more children.  Participants self-identified as White, Asian-American and Haitian-American.  The study uncovered that support from family, financially or emotionally, was mostly non-existent.  However, all participants wanted the ability to offer their children the educational opportunities their parents were unable to provide them. The findings validated the importance of social programs, from childcare vouchers to tuition free classes, for the participants.  Additionally, all participants intentionally and creatively balanced time and resources to manage childcare and to provide time for work.  Implementing a program into the public school curriculum, as early as elementary school, that exposes students to college life may lay the foundation for conversations regarding college academic expectations.  Providing information regarding federal, state and local social programs conveys awareness to students on where to look for assistance beyond the institution.
10:30 –
11:30 am
6A Admissions Round Table Whether you are new to the field of admissions or a seasoned professional we all have stories to tell and questions to ask. This session is an open forum for admissions professionals to  share their experiences and ask each other questions about our ever changing field.
6B Registrar Round Table When you come up with a new idea or want to change a current process, what direction do you often get from above? “What’s everyone else doing?” Well, this is the place to come to find that elusive answer. Always popular, always a favorite! This will be an open forum for discussion of issues or current topics concerning the policies and practices in a registrar or records office. Topics will depend on interests of attendees, but may include compliance with regulations, best practices, helpful hints or tips, distribution of responsibilities, outsourcing options, etc. Bring your questions or concerns and share your experience, or simply absorb the conversation.
6C The FUNdamentals of FERPA, and More Be sure to join Steve McDonald, NEACRAO’s resident FERPA expert, for a presentation on the structure and most significant provisions of FERPA, latest guidance, and proposed amendments.  It’s the law that we would like to forget about (and sometimes do), but that affects virtually every facet of our work.  Whether you’re a FERPA newbie or a FERPA maven, and regardless of what office you work in, there is something for you in this session.  As always, your questions, concerns, and experiences (good, bad, and especially bizarre) are welcome.