Annual Conference Sessions 2017

1A College Readiness The SAT Suite of Assessments
Peter-Greg Sison, Educational Manager, Higher Education Services, The College Board
The SAT Suite of Assessments is just one part of a new College Board Readiness and Success System. This session will discuss both the components and unique benefits of the Suite,  provide updates on our validity studies, review free resources  to help students improve their academic skills with Khan Academy, and leave time for an open discussion around how scores/reporting tools are being used at your institution.

Getting Involved in NEACRAO – Everyone is Welcome!
Louise Lonabocker, Boston College (retired), NEACRAO President 1991-92
Heather Smith, Bridgewater State College, NEACRAO President 1992-93
NEACRAO is only as strong as we make it. Attend this session to learn how you can get involved in this great professional association.  There are numerous ways to engage and NEACRAO thrives when its members bring their ideas, creativity, fellowship, professional expertise, and a bit of time to the table. It’s a fun way to expand your professional network and challenge yourself, while also making an impact on both the organization and the profession.

1C Joint and Dual Degree Programs: Things to consider during setup
Caroline Kinney, Business Systems Analyst, Harvard University;
Alexander Wolniak, Associate Registrar, New England Conservatory
Joint and dual-degree programs can be incredibly tricky to set-up and maintain, especially when the two schools involved have different tuition rates and database systems. This session will provide suggestions for working out the logistical, content-related, and SIS concerns/questions you may encounter, and will use the NEC/Harvard and Harvard/Berklee programs as examples.

1D Registrar First Aid
Jannie Gilson, Registrar, Massasoit Community College
First-time registrar primer: All the things they didn’t tell you when you became the boss, from choosing paint colors to union contracts.

A One-Stop System for Catalogs, Curriculum, Syllabi and Transfer Credit Evaluation
Nicole Arsenault, Sales Director, SmartCatalog
Are you launching multiple systems to manage catalogs, curriculum changes and syllabi? Do your transfer credit evaluations run on paper? SmartCatalog IQ centralizes these processes in a powerful and easy-to-use solution that integrates with SIS and LMS systems. By marrying SmartCatalog’s proven technology with DegreeData’s national database of course descriptions, you’ll even be able to manage the transfer credit evaluation through the same toolset.

Early FAFSA Filing (PPY) and Impact on Yield
Karen H. Schedin, Vice President for Enrollment Management, Rivier University; Robert McGann, Director of Admissions, University of New Hampshire
In October 2016, the FAFSA was made available to students for the 2017-2018 academic year.  Now that the dust has settled on that class, let’s talk about what happened and the impact it had (or didn’t have) on the incoming class.  In addition, what changes will colleges and universities deploy for the class entering in fall 2018 for better communication and enhanced yield.

2B Excel Tips & Tricks
Ari Kaufman, Associate Registrar for Operations, Berklee College of Music
Patrick Sullivan, Registrar, University of Massachusetts Amherst

2C Best Practices for Student Veterans and Certifying Officials
Rebecca Ryan, RI State Approving Agency Program Manager, RI Office of the Postsecondary Commissioner; Micaela Black Estrella, Vet Success on Campus Coordinator, Department of Veterans Affairs
This session will provide best practices for everything you need to work with our veteran and military student populations. We will take you through the student veteran experience: understanding military culture, the transition to civilian life, the admissions process, and life on campus. Then we will switch gears to address the role of the certifying official: examining VA benefit chapters, compliance measures, VA debt management, and the electronic certification systems. Attendees should leave with a strong understanding of VA benefits and the specific needs of our military students as well as some tips and tricks for improving their own management systems to better service this population.

2D Beyond FERPA 101
Carnell Jones, Director of Enrollment Services, University of Rhode Island
Come for an historical perspective of FERPA, an update on recent changes, and the impact on our offices. This session will reflect on how we communicate FERPA policies to faculty and how the feedback loop helps us to re-tune our message. Put this feedback into action and learn techniques for communicating it.

Optimizing Student Progression: Why Personalization is Key for Completion
Andrew DuBeau, College Scheduler by Civitas Learning, Inc.
Completing a credential can be daunting for students without the ability to personalize their academic journey. See how students can effectively plan to achieve their goals with full context for essential academic decisions and then confidently register with conflict-free schedules that maximize credit hours while balancing life’s obligations. Institutions can improve persistence and completion rates with enhanced registration services, increased advising bandwidth, and visibility into demand, fill rates, and degree progression.

3A Everything You Wanted to Know About the ACT
Sean Corcoran, State Lead, ACT  
We will provide information about ACT including a breakdown of the ACT test.  This will serve as an ACT 101. Attendees will leave with a better understanding of the value of the ACT.  We will provide information about ways to use ACT data. The session will also discuss updates for the 2017-2018 school year including the new ACT Enroll platform. Agenda:  The ACT 101, ACT College and Career Readiness Benchmarks, The ACT College and Career Readiness Standards, Using ACT Data, New England ACT Data, ACT’s growth in New England including Morse High School ME case study, ACT Enroll.

3B AACRAO Update
Scott Dittman, AACRAO, Vice President at Large, University Registrar, Washington and Lee University
An update on AACRAO’s professional-development tools and networking opportunities and on our association’s public policy and education agenda. We will cover (briefly) some of the issues being discussed on Capitol Hill affecting our students and our work responsibilities.

Cybersecurity and Student Records
Christian Hamer, Chief Information Security Officer, Harvard University
Cybersecurity continues to consume more and more news cycles and has become part of mainstream discourse.  Higher education has been, and appears to continue to be, a target for attackers ranging from “hacktivists” to nation states.  Meanwhile, the risk associated with student records is increasing.  We will talk about these issues, discuss how we can work together to assess risks and consider appropriate protections, provide examples of protections that we have found effective and advice about how to have productive conversations within our own institutions.

Wowing Wesleyan with CourseLeaf Catalog (CAT), Curriculum (CIM), and Section Scheduler (CLSS)
Karri Van Blarcom, Associate Registrar, Wesleyan University
Shari Friedman, Account Executive, CourseLeaf from Leepfrog Technologies
Wesleyan University will share their decision making process and rationale to partner with Leepfrog Technologies to improve existing processes for collecting catalog and curriculum data, while enforcing workflow, academic policies and guidelines, simultaneously reducing the university’s carbon footprint, and making their curriculum and catalog data more transparent for the campus end-users and public viewers. Join us and learn more about how CourseLeaf continues to wow Wesleyan with its functionality and the Leepfrog team with their professionalism and responsiveness.

3E The Digital Credentials Platform: eTranscripts, Digital Credentials, and More
Sara Pettola, Regional Sales Manager, Parchment
Katie Walo, Associate Registrar, Massasoit Community College
Take some time to learn how the Registrar’s Office at Massasoit Community College recently simplified their students’ requests for documentation, and streamlined their eTranscript fulfillment at no cost to the institution with the help of Parchment. This session will also focus on making your office more efficient, and extending your brand and your learner’s accomplishments with the community. Some topics will include the outsourcing of printing and mailing, scanning and indexing documents, as well as the benefits of issuing digital accomplishments (diplomas, certificates, etc.) to your learners that can be shared on LinkedIn, Facebook, or Twitter.

4A The Test-Optional Surge — Why, How, What’s Next?
Robert Schaeffer, The National Center For Fair & Open-Testing (FairTest)
The National Center for Fair & Open Testing (FairTest), which leads the national movement to eliminate ACT/SAT admissions exam mandates, will explain why more than 100 colleges and universities have reduced testing requirements in the past four years, assess the impact of new policies on equity and educational quality, and answer questions about whether there is now a “critical mass” of such schools.

The Art of Public Speaking
Mary Meserve, Bates College
Speaking in public, be it a meeting, large gathering, or presentation, often ranks as a person’s number one fear. Even if it doesn’t make you want to run and hide, speaking in public can still feel daunting and uncomfortable. Yet, good verbal communication is an critical trait for an effective leader. We’ve all seen speakers that excite and engage us. Their message is heard and retained and attendees leave feeling that their time was well spent. How do you project confidence in your material and engage with your audience in such a way that yours is the presentation they remember? In this session, we’ll look at what makes an exceptional public speaker and how can we all overcome the fear and anxiety that can sabotage the best of efforts.

Registrar Roundtable
Bryan Jones, Associate Registrar, Harvard University
Facilitated, open discusion to debrief on topics of interest to our profession; debrief on the conference; spitball ideas for next year’s conference programming and arrangements.

Processing Curriculum Changes WITHOUT Software
Diane Douglas, Registrar & IR Director, Norwich University
This session is for small college registrars at institutions that can’t afford curriculum software.  You may learn some ‘tricks of the trade’ as you learn how I’ve used a spreadsheet to track curriculum changes for the catalog, the ERP system and degree audits.

The Registry
Galen Hench, Director of Membership, The Registry
We will feature a panel of three Registry members who have filled interm Registrar, Admissions, or Enrollment positions in the New England area. Our panel members will discuss the challenges and rewards associated with their interim roles, and the benefits of engaging in those placements during the later stages of their career. We also intend to give attendees the opportunity to ask questions to better learn if Registry membership would be a good fit for them as a means of continuing their contributions to The Academy after retirement.

5A Community College Best Practices in Recruitment and Retention
Matthew Cormier, Director of Admissions, Cape Cod Community College; Bryn Nowell, Senior Admissions Counselor, Holyoke Community College; Kimberly Odusami, Director of Admissions, North Shore Community College
Topics:  Dual Enrollment, Recruitment Challenges (declining enrollments, credit hours, how to develop a plan with lack of data/lack of technology/ shrinking budgets, affordability, adult learner strategies).

5B AACRAO Professional Competencies and Proficiencies
Jeff von Munkwitz-Smith, Senior Consultant, AACRAO; AACRAO Past-president; Boston University (retired)
Learn about the AACRAO Professional Competencies and Proficiencies resources and how they can be used to help members evaluate their own knowledge and skills, craft professional development plans, and draft job descriptions.  The Professional Competencies and Proficiencies were developed by a working group of AACRAO members.  The presenter, an AACRAO Past President, chaired that working group.

5C The Impact of Automation on our People and our Work
Kaitlyn Santa Lucia, Assistant Registrar, Harvard University;
Martina Duncan, Registrar, Bowdoin College;
Charles Perreault, Assistant Registrar, Harvard University Graduate School of Education
What does automation mean for our work and for our people? How is automation impacting our work and our people?  This panel will discuss how processes and services in the Registrar’s Office are changing in the face of automation and developing technology.  We will discuss the pace of change, self-service, automation and staffing needs as well as the future of Registrar work.

5D Making federal enrollment reporting palatable
Christopher Barrett, Sr. Info Technologist, University of Rhode Island;
John Humphrey, Registrar, University of Rhode Island
The federal government changed the reporting ballgame in 2014 with new enrollment reporting requirements. The University of Rhode Island will share the practical implications of these roughly dozen changes on National Student Clearinghouse and National Student Loan Data System reporting and lessons learned.

5E Transfer 101
Evan Desatnick, Coordinator of Transfer Affairs and Articulation, Massasoit Community College, and New England Transfer Association (NETA) Vice President
With so many students looking to transfer from a two-year college to a four-year institution, the transfer process can seem overwhelming. This session hopes to give participants the general ins and outs of transfer advising from streamlining the process, transfer agreements, faculty and enrollment aspects and how to walk students through the many options available to them.

6A Opportunities for Registrars and Admissions Office Collaboration:  From Post May 1st up to the First Day of Classes and through Add/Drop:  How to best communicate with and manage new students.
Dianne Plummer, Associate Vice President for Enrollment Management, Wentworth Institute of Technology; Maureen Dischino, Executive Director of Admissions, Wentworth Institute of Technology, and Nadira Dookharan, Senior Associate Registrar, Wentworth Institute of Technology
Wentworth Institute of Technology will discuss how their Admissions and Registrars Offices work together to channel the communication to new students and to each office. Topics include: Cleaning out the records of those that choose not to attend, collecting final high school transcripts, and guiding a new transfer student through registration.

6B Less is More Achieving Work-Life Balance in the Era of Doing More with Less
Jonathan Henry, Vice President of Enrollment Management and Marketing, University of Maine at Augusta (Moderator); Panelists:  Lisa Ellrich, Director of Admission, University of Maine-Farmington; Katherine Miele, Regional Admissions Representative, University of South Carolina; Danny Richer, Director of Recruitment and Admission, Northern Essex Community College
Many professionals in our field have experienced the stress and impact of balancing busy professional commitments and our personal lives. Someone or something is often sacrificed as we strive to meet competing obligations.  And with smartphones always at our side, the boundaries of work and personal time have all but been eliminated.  The panelists in this session will explore how you can make deliberate choices to do less — or more  — in each aspect of your work and personal life to achieve a healthier balance, maintain physical and emotional wellness, and be a happier and more productive person overall.

6C Encouraging Progress: Change Management & Transgender Student Resources
Ewa Nowicki, Senior Assistant Registrar, Boston University
Higher Education standards and best practices on serving and supporting trans and non-binary students are advancing rapidly. Diversity and inclusion initiatives are at the forefront of many university strategic plans, and the need to change Student Information Systems to include variations on gender identity, pronouns, and chosen name has become imperative. But not every institution has an updated SIS to work with, specialized staff dedicated to serving trans and gender non-conforming students, funding, or even an LGBTQ+ center. Learn how to effectively advocate for students and move conversations on creating resources and support systems, policy, and procedure to serve the trans community at any institution regardless of technical restrictions in an SIS. An overview of how change management strategy, organization, research, and collaboration with colleagues inside and outside of home institutions can raise awareness and create progress for supporting trans students while attempting to overcome institutional hurdles.

The Attack on Immigrants and DACA: What it Means for Colleges and Universities
Avi Chomsky, Professor of History, Salem State University
2017 has seen an increase in anti-immigrant sentiment in the United States, and a bewildering sequence of policy initiatives and court decisions surrounding immigration and the rights and status of immigrants.  All of these affect our students in multiple ways.  Every university enrolls students of varied immigration statuses including DACA and TPS which are both currently under threat, as well as undocumented students, and every immigrant student is imbedded in a community that includes people of multiple statuses.  Universities must challenge the myths that are used to attack and discriminate against people based on status, and also take concrete steps to support their students’ right to an education free of fear and discrimination, regardless of their status.

6E Social Media as Professional Development
Kess Knight, Associate Director of Digital Marketing, AACRAO
Social Media is not just a way to reconnect with friends from your past or share what’s going on in your day. It has also become a rich environment for professional development, allowing you to network and connect with colleagues across the globe and delve deeper into conversations about hot topics in your field. Attend this session to discuss ways to enhance and enrich your professional network online.

Reverse College Day Sessions 

1:15-2:15 Session A
Understanding Generation Z
Jason Moran, Dean of Enrollment Management, Plymouth State University
The Generation Z students that we serve have grown up in a digital world since birth and most don’t remember a time before social media. Gen Z is highly educated, entrepreneurial, have a fear of missing out and a desire to make a difference in the world. How are you and your school working to understand and embrace this current generation? This session will explore characteristics, insights, and how Generation Z differs from the Millennial Generation that will allow educators to connect and provide support to Gen Z students.

1:15-2:15 Session B
TEAS overview: entrance testing for nursing admissions
Annie Todd , Director of Product Management for ATI Nursing’s Admissions and Post Graduate solutions, Christine Mills, PH.D
Recently there has been an increase in the number of colleges and universities that are requiring first year nursing applicants to submit a TEAS test score for entry into a 4-year nuring program. Come and learn more about what the TEAS exam is, what subjects it includes, and how you can best advise your students about this test.

2:25 – 3:25 Session C
Disabilities Services – Helping your families navigate the transition from high school to college
Darcy Murphy, Director of Disability Services , Rivier University
For students utilizing disability services in high school, understanding the difference between the K – 12 school experience and college experience, especially regarding the laws, is key to a smooth transition. Come and learn about some of the important differences that may pose some challenges as students move into college as well as some strategies while working with students and parents during their college search process.

2:25 – 3:25 Session D
Financial Aid insights and updates
Angela Castonguay, College Outreach Specialist, The NHHEAF Network Organization
The affordability of Higher Education continues to be an area of concern for students and familes, and financial aid is a big part of that. Last year’s introduction of early FAFSA and Prior Prior Year created some new challenges and opportunites across high school and college campuses. Come and hear from a NHHEAF representative about the updates for this year and some reflection on how NH schools and colleges adjusted their processes to help students and families through their college search.